Effective Date: March 1, 2024 - Rate-Highway, Inc., with its principal place of business at 100 Spectrum Center Drive, Suite 900, Irvine, CA 92618, USA ("we", "us", "our"), is committed to protecting the privacy and security of your personal and business information. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your information when you use our website www.ratehighway.com ("Site").
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your business ("Personal Information"). This includes:
Identifiers: such as your name, address, phone number, and email address.
Business Information: details about your business activities when they are directly connected to you personally.
Internet Activity: including IP addresses, browser details, and interaction with our Site.
Publishing Information: any content you publish through our platform that becomes available to the public.
We use tools like HubSpot for data processing and analytics to better understand your needs and to improve our services.
Your Personal Information is used to:
Provide, maintain, and improve our services.
Communicate with you, including for customer service and support.
Conduct marketing campaigns, with your consent, and tailor our advertising efforts.
Analyze how our Site is used, such as tracking user interactions and usage patterns.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We store your Personal Information on secure servers and use data processing agreements with our vendors, including HubSpot, to ensure your data is handled securely and in compliance with legal requirements. Our security measures are designed to prevent unauthorized access, disclosure, alteration, and destruction of your information.
We process your Personal Information based on:
Your consent, particularly for marketing purposes.
The necessity to fulfill our contractual obligations to you.
Our legitimate business interests, unless those interests are overridden by your rights and interests.
Compliance with legal obligations.
We do not sell your Personal Information. We may share your information with third parties in the following circumstances:
With service providers who assist us in our operations, under strict data protection terms.
For legal reasons, if required by law or if necessary to protect our rights, your rights, or the rights of others.
In connection with a business transfer, such as a merger or acquisition.
We do not transfer your Personal Information outside the United States, ensuring that your data is protected under U.S. data protection laws.
You have the right to:
Access the Personal Information we hold about you.
Request correction or deletion of your Personal Information.
Object to or restrict processing of your Personal Information.
Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at support@ratehighway.com or use the contact details provided below.
You will be asked to provide explicit consent for receiving marketing communications. You can withdraw your consent at any time by following the unsubscribe instructions in any marketing communication you receive.
By providing your mobile phone number and opting in to receive text messages from RateHighway, Inc., you agree to receive SMS communications related to customer service, account notifications, support requests, implementation updates, scheduling, service-related announcements, and other business communications. If applicable, you may also receive promotional messages regarding RateHighway products and services.
Message frequency varies based on your relationship with RateHighway and your interactions with our services.
Message and data rates may apply.You may opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE to any message. For assistance, reply HELP or contact us using the information below.
If you have questions about this Privacy Policy or our SMS program, please contact:
RateHighway, Inc.
100 Spectrum Center Drive, Suite 900
Irvine, CA 92618 USA
Email: support@ratehighway.com
Phone: +1 949-614-0751
We do not transfer or share consumer SMS registration data, mobile numbers, or text messaging opt-in or consent data with any external organizations for any purpose, except as strictly required to provide the messaging service or comply with law. We maintain internal access controls, vendor restrictions, and security safeguards to prevent unauthorized sharing of user data.
Consumer SMS registration data and consent information are never used for third-party marketing, advertising, or other secondary purposes.
For additional information regarding our SMS program, please review our SMS Terms and Conditions at https://www.ratehighway.com/sms-terms.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site and updating the "Effective Date" at the top of this policy.
If you have any questions about this Privacy Policy, please contact us at:
Rate-Highway, Inc.
100 Spectrum Center Drive, Suite 900
Irvine, CA 92618, USA
Email: support@ratehighway.com
Phone World-wide: +1 949 614 0751
Phone US (toll free): +1 877 728 3499